QUESTIONS
At ESQUIS we believe in lending a helping hand to navigate the path to uniqueness, ensuring you always find value and opportunity in every lot.
What is Esquis Auction and how does it work?
Esquis Auction is an online platform that facilitates the buying and selling of fine art, antiques, collectibles, and more through auctions. Our website hosts a diverse range of items available for bidding, providing an exciting opportunity for collectors and enthusiasts to acquire unique pieces from the comfort of their own homes. To participate, simply register on our website, browse our catalog, and place bids on items of interest.
What makes Esquis Auction different from other auction platforms?
At Esquis Auction, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. Our team of experts meticulously curates each auction to ensure a diverse selection of high-quality items. We also provide comprehensive support to our clients throughout the auction process, from registration to payment and shipping. Additionally, our dedication to transparency and ethical business practices sets us apart, fostering trust and confidence among our clients.
How can I stay updated on upcoming auctions and new arrivals?
To stay informed about our upcoming auctions and new arrivals, we recommend subscribing to our newsletter and following us on social media. Our newsletter provides regular updates on auction dates, featured items, and special events, while our social media channels offer behind-the-scenes glimpses, sneak peeks, and exclusive promotions. You can also visit our website regularly to browse our auction calendar and explore the latest additions to our catalog.
How do I register to participate in an auction as a buyer?
Registering as a buyer for our auctions is quick and easy. Simply visit our website and click on the "Register" or "Sign Up" button located at the top right corner of the page. Follow the prompts to create an account by providing your name, email address, and password. Once registered, you'll have access to browse our catalog and place bids on items of interest.
What payment methods are accepted for purchases?
We accept various payment methods to accommodate our clients' preferences. These include credit/debit cards, PayPal, bank transfers, and in some cases, cash payments for local pickup. Rest assured that all transactions are securely processed to ensure a seamless and safe payment experience.
Is there a buyer's premium or additional fees associated with purchases?
Yes, a buyer's premium may apply to purchases made at our auctions. The buyer's premium is a percentage-based fee added to the final hammer price of each item and is payable by the winning bidder. Additionally, shipping fees may apply for items that require delivery. Please review the auction terms and conditions for specific details regarding buyer's premiums and fees.
How do I consign items for sale at Esquis Auction?
Consigning items for sale at Esquis Auction is simple and straightforward. You can start by contacting our consignment team via email or phone to discuss your items and determine their suitability for auction. Once approved, we'll work with you to gather detailed information and photographs of your items for cataloging. Our team will then handle the marketing, promotion, and sale of your items through our online auctions.
What types of items do you accept for consignment?
We accept a wide range of items for consignment, including fine art, antiques, collectibles, jewelry, furniture, home décor, and more. Whether you have a single item or an entire collection to consign, we're here to assist you. Our experts will evaluate your items and provide guidance on pricing, presentation, and marketability to maximize their potential at auction.
What are the fees associated with consigning items at Esquis Auction?
Our consignment fees vary depending on the value, category, and estimated sale price of your items. We typically charge a commission fee based on the final hammer price of each item sold, as well as additional fees for marketing and promotion. Our consignment team will provide you with a detailed fee structure and explanation of our terms and conditions before proceeding with consignment.
What do I need to do to participate in an online auction?
Participating in an online auction is easy and convenient. First, you'll need to register for an account on our website if you haven't already done so. Once registered, you can browse our catalog, view item listings, and place bids on items of interest. Make sure to review the auction terms and conditions, including any bidding increments or reserve prices, before placing your bids.
How does the bidding process work?
The bidding process at Esquis Auction follows a straightforward format. When you find an item you'd like to bid on, simply enter your maximum bid amount and click the "Bid Now" button. Our bidding system will automatically place bids on your behalf, incrementally increasing your bid as needed to maintain your position as the highest bidder, up to your maximum bid amount. If another bidder exceeds your maximum bid, you'll be notified so you can choose to increase your bid if desired.
What happens if I win an auction?
Congratulations on your winning bid! If you win an auction, you'll receive a notification via email confirming your win and providing instructions for completing the purchase. You'll typically be required to make payment within a specified timeframe, either through our accepted payment methods or as outlined in the auction terms and conditions. Once payment is received, arrangements will be made for shipping or local pickup of your items.
How often do you hold auctions?
At Esquis Auction, we strive to offer a diverse selection of auctions to cater to the interests of our clientele. While the frequency of our auctions may vary depending on factors such as inventory availability and seasonal trends, we typically host auctions on a regular basis throughout the year. You can stay updated on our upcoming auctions by subscribing to our newsletter, following us on social media, or checking our website for the latest auction schedule.
What types of items are featured in your auctions?
Our auctions feature a wide range of items spanning various categories, including fine art, antiques, collectibles, jewelry, coins, fashion, furniture, home décor, and more. Each auction is carefully curated to showcase unique and desirable pieces that appeal to collectors, enthusiasts, and discerning buyers alike. Whether you're searching for a rare antique, a statement piece of jewelry, or a stunning work of art, you'll find something to captivate your interest at Esquis Auction.
How do you ensure the authenticity and quality of the items offered at auction?
At Esquis Auction, we take great care to ensure the authenticity, quality, and condition of the items offered in our auctions. Our team of experts meticulously evaluates each item before it is cataloged and presented for auction, conducting thorough research, examination, and authentication processes as needed. We also provide detailed descriptions, high-resolution images, and condition reports for each item to help buyers make informed decisions. Additionally, we adhere to strict standards of transparency, integrity, and ethical business practices to maintain the trust and confidence of our clients.
How can I reach your customer support team for assistance?
Our customer support team is available to assist you with any questions, inquiries, or concerns you may have. You can reach us by phone at [Phone Number] during our business hours, Monday through Friday, from 9:00 AM to 5:00 PM. Alternatively, you can send us an email at info@esquisauctions.com, and we'll respond to your inquiry as soon as possible. We're here to provide you with personalized assistance and ensure your experience with Esquis Auction is enjoyable and satisfying.
Do you have a physical location where I can view items or pick up purchases?
While our auctions primarily take place online, we understand the importance of providing opportunities for in-person viewing and pickup of items. Depending on the availability of specific items and our consignment partners, we may offer viewing appointments or local pickup options at designated locations. Please contact our customer support team for more information and to make arrangements for viewing or pickup as needed.
How can I stay informed about news, updates, and promotions from Esquis Auction?
To stay informed about news, updates, and promotions from Esquis Auction, we recommend subscribing to our newsletter and following us on social media. Our newsletter provides regular updates on upcoming auctions, new arrivals, special events, and exclusive promotions delivered directly to your inbox. You can also follow us on social media platforms such as Facebook, Instagram, and Twitter for behind-the-scenes glimpses, sneak peeks, and interactive content. Additionally, you can visit our website regularly to browse our auction calendar, explore our catalog, and stay informed about the latest developments at Esquis Auction.
Still have questions?
