Policy & Terms

Terms of Use

Welcome to the ESQUIS Auction House website esquisauctions.com. By accessing or using our Website and services, you agree to comply with and be bound by these Terms of Use. Please read them carefully before proceeding. If you do not agree to these terms, do not use our Website or services.

1. Introduction

ESQUIS Auction House ("we," "us," or "our") provides appraisal, auction management, hosting, and shipping services. Our auctions include Live, Timed, and Buy Now types of lots ("Services").

2. Eligibility

To use our Website or Services, you must be at least 18 years old and capable of forming legally binding contracts under applicable law. By using our Website, you represent and warrant that you meet these requirements.

3. Account Registration

To participate in our auctions or access certain features, you may need to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. Auction Types and Participation

Live Auctions: These auctions occur in real-time, and participants can bid live during the event.
Timed Auctions: These auctions have a set duration, and bids can be placed at any time until the auction closes.
Buy Now Lots: Items listed with a fixed price can be purchased immediately without bidding.

By participating in any auction, you agree to the specific terms and conditions applicable to that auction, including payment deadlines and bidding obligations.

5. Appraisal Services

We provide professional appraisal services for items intended for auction. While we strive to provide accurate evaluations, appraisals are based on available information and market conditions and should not be considered guarantees of value.

6. Fees and Payments

You agree to pay all applicable fees associated with the Services, including:

• Buyer’s premiums
• Shipping and handling costs
• Taxes and duties as required by law

Payments must be made in accordance with the instructions provided at the time of purchase. Failure to remit payment may result in cancellation of the transaction and suspension of your account.

7. Shipping Services

We offer shipping services for purchased lots. Shipping costs and timelines will vary based on the item and destination. While we take reasonable care in packaging and shipping, we are not liable for damages, delays, or losses caused by third-party carriers.

8. Prohibited Activities

You agree not to:

• Use the Website for any illegal or unauthorized purpose.
• Interfere with or disrupt the Website’s functionality.
• Engage in fraudulent bidding or other deceptive practices.
• Copy, modify, or distribute any part of the Website without prior consent.

9. Intellectual Property

All content, trademarks, and materials on the Website are the property of ESQUIS Auction House or its licensors. You may not reproduce, distribute, or use our intellectual property without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, ESQUIS Auction House shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website or Services.

11. Indemnification

You agree to indemnify and hold harmless ESQUIS Auction House, its affiliates, and employees from any claims, damages, or expenses arising out of your breach of these Terms or your misuse of the Website or Services.

12. Changes to Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with the date of the latest revision. Continued use of the Website following such updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms of Use, please contact us at:

ESQUIS Auction House
Email: sales@esquisauctions.com
Phone: +1 (847) 924 1034
Address: 634 Wheeling Rd, Wheeling, IL 60090

Shipping Terms

At ESQUIS Auction House, we are committed to providing efficient and secure shipping services for all purchased items. Please read this Shipping Policy carefully to understand how our shipping process works and what to expect after making a purchase.

1. Shipping Services Overview

We offer shipping services for items purchased through our auctions, including Live, Timed, and Buy Now lots. Shipping is available domestically and internationally, subject to the destination’s legal and logistical limitations.

2. Shipping Costs

Shipping costs vary depending on the following factors:

• Item Dimensions and Weight: Larger or heavier items may incur higher shipping fees.
• Destination: Rates depend on whether the shipment is domestic or international.
• Additional Services: Services like insurance, signature confirmation, or expedited shipping may incur extra fees.

Shipping costs will be calculated and communicated during the checkout process. Buyers are responsible for all shipping fees, including applicable taxes and duties.

3. Shipping Timeline

Processing Time: Once payment is confirmed, items are typically processed for shipping within 5-7 business days. Some items, such as oversized or fragile lots, may require additional processing time.
Transit Time:

• Domestic shipments: 3-10 business days after processing.
• International shipments: 7-21 business days after processing, depending on the destination.

We strive to meet the stated timelines; however, delays caused by external factors such as customs clearance, carrier delays, or natural disasters are beyond our control.

4. Packaging

All items are carefully packaged to ensure safe transit. Special care is taken with fragile or high-value items. If you have specific packaging requests, please contact us before the item is shipped. Additional fees may apply for custom packaging requests.

5. Shipping Carriers

We partner with reliable shipping carriers, including but not limited to:

• FedEx
• UPS
• DHL
• USPS

The carrier used for your shipment will be selected based on the item’s destination, size, and weight.

6. Insurance and Liability

Shipping insurance is available for all shipments and is strongly recommended for high-value items. Insurance fees are calculated based on the value of the item.

While we take every precaution to ensure safe delivery, ESQUIS Auction House is not responsible for damages, delays, or losses caused by the carrier. Claims for shipping-related issues must be directed to the carrier. We are happy to assist you in filing a claim if needed.

7. Customs, Duties, and Taxes

For international shipments, the recipient is responsible for any customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the item’s purchase price or shipping cost.

8. Undeliverable Packages

If a package is returned to us due to incorrect address information provided by the buyer, failure to collect the package, or refusal of delivery, the buyer will be responsible for additional shipping fees to resend the package.

9. Tracking Information

Tracking information will be provided once the item has been shipped. Buyers can use the tracking number to monitor the progress of their shipment via the carrier’s website.

10. Local Pickup

Local pickup is available for certain items at our designated location. Buyers must arrange local pickup within the specified timeframe to avoid storage fees. Contact us for details and availability.

11. Contact Us

For any questions or concerns about shipping, please contact us at:

ESQUIS Auction House
Email: sales@esquisauctions.com
Phone: +1 (847) 924 1034
Address: 634 Wheeling Rd, Wheeling, IL 60090

We are here to assist you and ensure your items are delivered safely and efficiently.

Privacy Policy

At ESQUIS Auction House ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Website and Services.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Mailing and billing address
  • Payment details (e.g., credit card information)
• Non-Personal Information:
  • IP address
  • Browser type
  • Device information
  • Usage data (e.g., pages visited, time spent on the Website)
• Voluntary Information:
  • Information provided through forms, surveys, or communication with our support team.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To facilitate participation in auctions, process payments, arrange shipping, and provide appraisals.
• Communication: To send updates, promotional offers, and important notices regarding your account or transactions.
• Customer Support: To assist with inquiries, resolve disputes, and provide technical support.
• Personalization: To enhance your experience by tailoring our Website and Services to your preferences.
• Legal Compliance: To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist with payment processing, shipping, IT support, and marketing.
• Legal Obligations: When required by law, regulation, or legal process.
• Business Transfers: In connection with mergers, acquisitions, or sales of business assets.
• Consent: With your explicit consent.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, no online data transmission or storage can be guaranteed to be 100% secure. By using our Website, you acknowledge this inherent risk.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve the functionality and performance of our Website.
• Analyze usage trends and gather demographic information.
• Provide personalized content and targeted advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Website.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal or contractual restrictions.
• Objection: Object to the processing of your data for specific purposes, such as marketing.
• Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at the details provided below.

8. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of our Website after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

ESQUIS Auction House
Email: sales@esquisauctions.com
Phone: +1 (847) 924 1034
Address: 634 Wheeling rd Wheeling, IL 60090

Thank you for trusting ESQUIS Auction House.